These Terms and Conditions govern your use of Haur B.V., a limited-liability company incorporated under the laws of the Republic of the Netherlands, registered with the Dutch Chamber of Commerce, RSIN: 867612939, registered address: John M. Keynesplein 1, 1066EP Amsterdam, Netherlands [DO NOT send returns to this address].

By using the Website you acknowledge and agree to be bound by the following terms. Please read them carefully before using the Website or making a purchase.

1. General

1. Definitions:

“Terms” refers to these Terms and Conditions; “Website” refers to https://glpura.com; “User” or “You” refers to any person who accesses or uses this Website; “Platform Operator”, “We”, “Our”, or “Us” refers to Haur B.V., the operator of the Website; “Products” refers to dietary supplements or other items offered through this Website; “Seller” refers to STR.VERT CONSULTANTS LTD, company number HE467408, registered address Lapithou 11, Flat/Office 101, Egkomi 2410, Lefkosia, Cyprus. [DO NOT send returns to this address.] The Seller is responsible for the Products and for arranging the delivery of your order.

1. These Terms set out the user agreement with the Platform Operator, which provides access to the Seller’s Products. By making a payment for one or more Product(s) on this Website, you enter into a binding agreement with the Platform Operator for the use of our intermediary services and undertake to comply with these Terms in full.
2. A separate purchase contract between you and the Seller for the acquisition of the Product(s) is formed only when you receive a shipping-confirmation email, as described in Section 5.
3. These Terms may be updated or amended at the sole discretion of the Platform Operator. Any changes will be published on this page. Your continued use of the Website constitutes acceptance of the updated Terms. Users are responsible for reviewing the Terms regularly.
4. The Platform Operator acts solely as an intermediary between the User and the Seller. We do not manufacture, test, or store the Products listed on the Website. Responsibility for product safety, quality, labelling, and compliance rests entirely with the Seller.
5. If you do not agree to these Terms, you must not visit or use the Website, participate in the subscription programme, or submit any personal information.

2. Use of Our Website

• Access to and use of this Website is restricted to persons aged 18 and over. Minors may only visit the Website or make purchases under the supervision of a legal guardian.
• You agree to use the Website solely for lawful purposes. You must not disrupt the access of other users, submit harmful content, or engage in fraudulent activity.
• You are prohibited from transmitting malicious code or malware or taking any action intended to impair the functionality or security of the Website.
• We reserve the right to suspend or permanently terminate your access to the Website without prior notice if you breach any of these Terms or engage in conduct that we, in our sole discretion, consider harmful to the Website, other users, or third parties.
• You are responsible for ensuring that all information you provide to us – including your name, contact details, delivery address, and payment information – is accurate, complete, and up to date. We shall not be liable for any problems, delays, or additional costs arising from incorrect or incomplete information provided by you.
• Where user accounts or review and comment features are available, you are responsible for keeping your account details secure. The Platform Operator may remove content that breaches these Terms or that is harmful, offensive, or misleading.

3. No Medical Advice

• The Products and all related claims made on or through this Website have not been reviewed or approved by any regulatory authority for the diagnosis, treatment, cure, or prevention of any disease.
• The Website does not provide medical advice, diagnosis, or treatment. All products, services, information, and other content available on the Website (including information accessed through links to third-party websites) are provided for informational purposes only. Always consult a qualified doctor or healthcare professional before making any decisions about your health, diagnosis, treatment options, or the use of dietary supplements.
• All health- or product-related information available on the Website may be of a general nature and is not intended as a substitute for professional medical advice. You should not rely on the information on the Website, including product descriptions, labels, or packaging, as a replacement for consulting your healthcare provider.
• Before starting any new dietary supplement, particularly if you are pregnant, breastfeeding, have a pre-existing medical condition, or are taking medication, you must consult a qualified doctor or healthcare professional. Your use of information or Products from this Website is entirely at your own risk.
• You should never ignore, delay, or avoid professional medical advice on the basis of information you find on the Website. If you have health-related questions or concerns, please contact your doctor or another licensed healthcare provider promptly.
• Reviews and results presented on the Website are individual. Results may vary depending on individual characteristics, lifestyle, and diet and are therefore not guaranteed.
• References to or links to third-party websites do not constitute endorsement by the Platform Operator of the information, products, or services available there. We accept no responsibility for the content, accuracy, or performance of third-party websites. Access to such websites is at your own risk.
• Do not use the information on the Website for self-diagnosis or self-treatment of medical conditions, for prescribing medication, or for starting a treatment programme. Always read product labels and packaging carefully before using any product. If you notice any discrepancies between the information provided on this Website and the product packaging, you should rely on the packaging and contact the Seller directly for clarification.
• Individuals may react differently to dietary supplements or other products. Consult your healthcare provider about potential interactions between supplements and any medication you may be taking.
• All product reviews, comments, or ratings posted on the Website (by users, staff, or others) reflect only the personal opinions of the individuals who submitted them. They do not represent the views of the Platform Operator and should not be regarded as a substitute for medical advice.
• The Platform Operator shall not be liable for any outcomes, damages, or claims arising from the use of information provided on the Website, including recommendations relating to dietary supplements or health practices.
• If you experience adverse effects or other harmful reactions, please contact the Seller.

4. Product Information and Pricing

• Although we endeavour to ensure the accuracy of product descriptions, images, and prices, the Platform Operator does not warrant that such information is free from error. Should any discrepancies arise, users are encouraged to notify the Seller.
• Unless otherwise stated, all financial transactions are processed in GBP. Prices may change without prior notice; however, the price confirmed at checkout will always apply to your order.
• Product availability depends on the Seller’s stock and supply chain. Orders may be delayed or cancelled if products are unavailable.
• In the event of an obvious pricing error, the Platform Operator reserves the right to cancel the order and notify the user.

5. Orders and Payments

• Orders placed on the Website are subject to confirmation by the Seller. If an order cannot be fulfilled, we reserve the right to cancel it and issue a full refund.
• Payments are processed securely through the Platform Operator’s platform. By completing a transaction you confirm that the payment method belongs to you and that sufficient funds are available.
• When you place an order through the Website, you are making an offer to purchase the Product(s) from the Seller in accordance with these Terms. The ordering process allows you to review and correct any errors before submitting your order.
• By submitting an order and providing your payment information, you authorise us to charge the full amount of the order – including the price of the Product(s), taxes, and any applicable shipping costs – to your chosen payment method.
• By providing your payment-method information (“Payment Method”) and initiating a transaction, you expressly authorise us to process the charge.
• In the event that a payment attempt fails (due to insufficient funds, an expired card, or any other reason), whether for an initial purchase, a subscription fee, an upsell, or any other supplementary offer presented to you, you hereby authorise us to automatically and repeatedly attempt to process the charge using the same Payment Method.
• These retry attempts may be made at our sole discretion within a reasonable period not exceeding thirty (30) calendar days from the date of the original failed transaction. We shall not be liable for any charges, such as overdraft or excess fees, that may be levied by your financial institution as a result of these retry attempts.
• In the event of a successfully recovered payment for an upsell or supplementary offer, you acknowledge and agree that the corresponding product or service may be processed, fulfilled, and dispatched separately from your original order.
• If all payment attempts fail after the above 30-day period, we reserve the right, at our sole discretion, to:
• cancel the specific order, subscription, or item associated with the failed charge; or
• place the entire order (including items already paid for) on “pending” status until you provide a valid Payment Method and the outstanding charge is successfully processed.
• After you have placed an order, you will receive an automated email confirming that we have received your order. Please note that this email does not constitute acceptance of your offer.
• Acceptance of your offer and the formation of a binding contract between you and us occurs only when we send you a separate email confirming that payment has been received. The purchase contract between you and the Seller is formed only when the Product has been dispatched by the Seller. The contract relates only to those Products whose dispatch the Seller has confirmed in the shipping-confirmation email.
• We reserve the right to decline or cancel any order at our discretion, in particular where we suspect fraudulent, unauthorised, or illegal activity. If we cancel an order, we will notify you and refund any payments already made.

6. Subscription Services

• Subscription services offered by the Platform Operator are available only to users who meet our eligibility criteria, including age and geographical restrictions. Users must be at least 18 years old and reside in countries where the Platform Operator’s subscription services are permitted. Subscriptions are personal and may not be assigned or transferred to third parties without our written consent.
• Subscription benefits, including discounts, promotions, or special offers, are described on the Website. The Platform Operator reserves the right to modify these benefits at any time at its sole discretion. Any changes will apply to future subscription orders, including ongoing subscriptions.
• Subscriptions automatically generate new orders in accordance with the delivery schedule chosen by the user, until the subscription is cancelled. The Platform Operator may, at its sole discretion, alter the schedule or terminate subscriptions, in which case users will only be charged for orders that have already been dispatched.
• Subscription benefits apply only to products expressly marked as eligible for subscription services. Users should verify eligibility before placing a subscription order. Subscriptions are valid while stocks last, and certain promotions or discounts may apply only during specific periods.
• The total cost charged for each subscription order includes the product price at the time the order is processed, any applicable subscription discount, taxes, and shipping costs. Payment is debited automatically from the Payment Method specified when the subscription was created. If the original Payment Method fails, users authorise the Platform Operator to charge any alternative Payment Method linked to the account.
• You may cancel your subscription at any time through your account settings or by contacting our customer-service team. To avoid being charged for the next scheduled order, you must cancel your subscription at least 48 hours before your next billing date. If you cancel after that deadline, the cancellation will take effect after the forthcoming shipment has been processed.
• The Platform Operator reserves the right to modify subscription terms, benefits, prices, or eligibility at any time. Continued participation in the subscription programme following a change constitutes acceptance of the updated terms. If a user disagrees with a change, the user must cancel the subscription.
• We reserve the right to modify subscription terms, benefits, prices, or eligibility at any time. If we make a material change, such as an increase in the price of your subscription, we will notify you by email at least 30 days in advance. This notification gives you the opportunity to cancel your subscription before the new terms take effect. Your continued participation in the subscription programme after the changes come into effect constitutes your acceptance of the updated terms.
• Subscription services may be void where prohibited by law. The Platform Operator reserves the right to terminate or refuse subscriptions at its sole discretion. Users remain liable for charges on orders already processed before cancellation or termination.

7. Shipping and Delivery

• All orders are processed within 1–3 working days of being placed. Shipping times depend on the destination and typically take 2–14 working days. Please note that these are estimated time frames that may vary, and we therefore do not guarantee specific delivery dates.
• Once your order has been dispatched, you will receive a shipping-confirmation email containing a tracking link. Shipments can be tracked using the link provided in the email.
• Shipping costs, if applicable, are calculated and displayed at checkout. The user is responsible for any customs duties or import taxes that may be levied by the destination country.
• You are solely responsible for providing a correct and complete delivery address. If a parcel is returned to the Seller or lost because of an incorrect address you provided, we reserve the right to charge you additional shipping and handling fees required to re-dispatch the order.
• Delays attributable to the Seller’s delivery arrangements, courier operations, customs procedures, or other third-party factors are beyond our control.

8. Returns and Refunds

• You have the right to cancel your order within one (1) hour of placing it, provided the order has not been dispatched before the cancellation request is processed. All orders are processed promptly; cancellation requests are therefore time-sensitive.
• Subject to the eligibility conditions set out in clause 8.3, a user may return a Product for any reason within thirty (30) calendar days of the date of delivery for a refund.
• To be eligible for a refund, all returned Products must be unopened, in their original packaging, and in new, saleable condition.
• If a single Product was purchased, it must be returned fully unopened.
• If multiple Products were purchased in a single order, a refund will be issued only for those units returned fully unopened.
• All opened or used items are expressly non-refundable under this 30-day policy.
• To initiate a return for a refund under clause 8.2, the user must follow the procedure set out below:
• The user must arrange and purchase a return-shipping label from a courier service of their choice.
• The user must send the eligible Product(s) to the designated return address.
• Failure to send the Product to the correct designated address will render the return ineligible for a refund.
• After dispatch, the user must complete the official return form accessible in the Website’s help centre.
• The user must provide all required information in the return form, including but not limited to the tracking number, the original order ID, and product details.
• All costs and charges associated with the return, including postage and handling, are the sole responsibility of the user. We do not provide prepaid return labels. Original shipping costs and return costs are non-refundable. We strongly recommend using a trackable shipping service as proof of delivery. We accept no liability for Products that are lost or damaged in return transit.
• Upon receipt at the designated facility, the Seller’s team will inspect the returned Product(s) to verify compliance with the eligibility conditions set out in clause 8.3. This inspection process is typically completed within seven (7) to fourteen (14) working days.
• Following successful inspection and approval of the return, a refund will be processed to the user’s original Payment Method within five (5) to twenty (20) working days.
• Products received by the user in a broken or defective condition, or that fail during the warranty period, are not eligible for a refund under the 30-day policy (clause 8.2). Such Products may be eligible for a replacement.
• To request a replacement, the user must contact us at the email address set out in the “Contact Information” section.
• The user must provide clear photographic evidence of the damage or defect and a detailed explanation of the issue.
• Upon review and approval of the evidence, we will arrange for a replacement Product to be sent to the user.
• No refunds will be issued for “outlet” goods or Products purchased at a reduced price.
• If a purchase was made using a gift voucher, any applicable refund will be issued in the form of a new gift voucher.
• All Products returned to us that do not meet the eligibility criteria (e.g. opened products, items returned outside the 30-day period, or items sent to an incorrect address) are not eligible for a refund. Such items will be disposed of or, at the user’s request and expense, returned to the user.
• All practical information required to process a return, including designated return addresses, is set out in Section 14. All official contact methods for questions, claims, or enquiries relating to these Terms are also set out in Section 14 (Contact Information).

9. Disclaimer

• The Platform Operator does not manufacture or control the Products sold on the Website. Accordingly, we accept no responsibility for:
• product safety, formulation, or efficacy;
• adverse effects, injury, or health outcomes arising from the use of the Products;
• the compliance of product labelling and marketing claims with applicable law.
• To the fullest extent permitted by law, the Platform Operator disclaims liability for indirect, incidental, or consequential damages, including but not limited to personal-health damage, loss of income, or business interruption. Liability is limited to the amount paid for the Product.
• The Platform Operator disclaims all warranties, whether express or implied, including warranties of merchantability or fitness for a particular purpose.
• As the Platform Operator acts solely as an intermediary, all claims relating to product quality, safety, efficacy, labelling, and delivery must be directed to the Seller. Please send all such claims to the following email address: hello@glpura.com.
• The Seller is responsible for reviewing your claim and providing a response. The Seller’s full company details are set out in Section 1 of these Terms.
• We do not warrant that the Website will be available at all times, uninterrupted, or free from error. We shall not be liable for any damage arising from the temporary unavailability of the Website, technical issues, or other performance problems.

10. Protection of Personal Data

We are committed to protecting your privacy and to processing your personal data in a transparent and secure manner, in full compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Your submission of personal information through the Website is subject to our Privacy Policy.

11. Intellectual Property

1. The name and all associated brand elements, including logos, graphics, icons, and service names, are the exclusive property of the company and are protected as trade marks. Any use of these trade marks without our prior written consent, which may be withheld at our sole discretion, is strictly prohibited.
2. All content available on this Website, including but not limited to text, graphics, images, illustrations, and code, is the intellectual property of the company or its content suppliers and is protected by copyright law. Your use of the Website does not grant you any ownership of or licence to this content.
3. Any software used in the operation of this Website is the property of the company or its software partners and is protected by international copyright law. No rights or licences to this software are granted to you.
4. You are solely liable for any damage arising from the infringement of intellectual-property rights. This includes any damage caused by your unauthorised copying, distribution, or use of our trade marks, content, or software for purposes that breach these Terms or applicable law.
5. This Website may display names, trade marks, or service marks belonging to third parties. Those marks are the property of their respective owners, and we make no claim of ownership over them. In addition, our Website may contain links to third-party websites for your convenience. We do not control or endorse the content of those websites and are not responsible for it. Access to third-party websites is at your own risk.

12. Governing Law and Jurisdiction

These Terms and all legal relationships are governed by the laws of Cyprus. We have drafted these Terms so as to comply fully with EU consumer-protection law. Please note that, if you are a consumer, this choice of law does not override any mandatory legal protections to which you are entitled under the laws of your country of residence, and in particular under the Consumer Rights Act 2015, nor does it confer any specific jurisdiction on you.

13. Miscellaneous

1. If any provision of these Terms is found by a court of competent jurisdiction to be invalid, unlawful, or unenforceable, that provision shall be severed from these Terms and the remainder of the Terms shall continue in full force and effect.
2. Any failure or delay on our part in exercising any right or remedy under these Terms shall not constitute a waiver of that right or remedy. A waiver of any right or remedy on one occasion shall not operate as a bar to or waiver of rights or remedies on other occasions.
3. We shall not be liable for any failure or delay in performance under these Terms arising from acts or events beyond our reasonable control, including but not limited to natural disasters, war, terrorism, government action, strikes, or failure of third-party infrastructure (including internet and payment providers).
4. These Terms, together with any other legal notices published on the Website, constitute the entire agreement between you and us in relation to your use of the Website and supersede all prior agreements, understandings, or representations.
5. You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent. We reserve the right to assign or transfer our rights and obligations under these Terms to a third party at our discretion, for example in the event of a merger, acquisition, or asset sale.
6. The headings and section titles in these Terms are for convenience only and do not affect the interpretation of the provisions.

14. Contact Information

1. If you have any questions, concerns, or claims regarding these Terms, please contact us by completing our official contact form, available at:

1. The appropriate address, based on your location and chosen method of return, will be provided after you contact us by submitting the form indicated above.